Resource Library

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Presented by: Mankin Consulting, LLC and BCA, Inc. This session is designed for front office management and operations staff at FQHCs. The session focuses on UDS and non-medical drivers of health data capture, common claim denials resulting from front office functions, and sliding fee audits. The participants will acquire the necessary skills and knowledge to improve front-office operations and ensure compliance with regulatory requirements.

Presented by: Mankin Consulting, LLC and BCA, Inc. This session, specifically tailored for FQHC CFOs and controllers, is designed to equip you with the necessary knowledge and skills to effectively manage the financial aspects critical to the sustainability and compliance of FQHCs. It will review fee schedules based on RVUs, HRSA compliance, 330 grant compliance, cost reporting for Medicare and Medicaid, an overview of the 340b program, and grant funding budgeting. By participating, you are demonstrating your commitment to the financial health and compliance of your FQHC.

Presented by Elizabeth Morrison, PhD, LCSW, MAC of EM Consulting. This two-part video series is intended to increase your knowledge, skills, and confidence in addressing escalations in the clinics, both relationally and systemically. De-Escalation in Clinic Settings: Part 1 covers prevention and self-assessment for engaging in de-escalation. De-Escalation in Clinic Settings: Part 2 discusses how to navigate early and middle-stage intervention for escalations in the clinic. Downloadable sample policies, procedures, and workflows are also provided.

Presented by Janice Sherman, MPA, CEO of Partners in Equity, LLC. The Community Health Center Movement has origins that are linked to our country’s advancement of civil rights. As we invite new generations of leaders to learn of this history, this short resource outlines how health center teams can gain further understanding of the movement’s history to educate and inspire staff. It also offers an opportunity to leverage this historical context to invite a renewed commitment among staff to ensure quality, accessible care for all.

Presented by Janice Sherman, MPA, CEO of Partners in Equity, LLC. This resource offers health center governing board members the opportunity to gain or enhance their knowledge of the health center movement and how it reflects efforts to ensure quality, accessible care for all. The video concludes with a call to action inviting a renewed commitment among board members to advance the future of this work.

Presented by Katherine Saaid, Refugee Wellness Program Coordinator at Lutheran Family Services. Learn about key topics including the resettlement process, challenges in accessing care, experiences of displacement, language barriers, and practical strategies for effectively supporting resettled and displaced communities.

Presented by: Mankin Consulting, LLC and BCA, Inc. This session is designed specifically for revenue cycle managers who work within FQHCs. During the session, we will cover various topics, including diagnosis coding and its impact on reimbursement, tracking of items included in the cost report, compliance for billing Medicare FQHC patients, and EMR problem list cleanup and review. Our aim is to provide participants with valuable insights and strategies to optimize their revenue cycle management processes and ensure they comply with regulatory requirements.

Presented by Jennifer Genua-McDaniel, BA (HONS), CHCEF, Founder/CEO of Genua Consulting. This training will go over attendance, appearance, attitude, and accountability in the workplace. Learn how to project a polished image, cultivate a positive mindset, take ownership of your actions, and gracefully navigate change in the workplace. Elevate your professional presence and excel in your community health center by mastering these fundamental principles.

Presented by Jennifer Genua-McDaniel, BA (HONS), CHCEF, Founder/CEO of Genua Consulting. This training will provide some tips and tricks on being successful in your role within the health center. From mastering time management techniques to fostering strong communication skills, this brief on demand virtual training will equip you with the tools needed to be successful within the health center.

Presented by Jennifer Genua-McDaniel, BA (HONS), CHCEF, Founder/CEO of Genua Consulting. This on-demand training will provide an overview of the Community Health Center movement and how they relate to your role within the health center. Gain insight into critical responsibilities and best practices that ensure compliance with the HRSA Program Requirements from accurate data entry to timely documentation and why it’s important to ensure operational excellence.